Why Choose Us? We’re Passionate About Caring for People
At Hearts at Home, we believe in making a positive difference each day by putting our hearts into all that we do, whether it’s cooking a delicious meal for a client, driving to a doctor’s appointment, or even running errands. It is our calling to serve older and disabled adults with the highest possible quality senior care Kansas City families deserve, and to serve them with compassion, responsiveness, and advocacy to help them live safely and enjoy the best life possible wherever they call home. Contact us to learn more about how we can help you or your loved one. Hearts at Home holds a Kansas Home Health Agency Class B Operating License. Our license ID number is T-014-046.
In 2009, Hearts at Home was founded by a local husband and wife team. As community members and senior care providers, they built the agency on the belief that the only way to provide the best care is to really get to know and listen to the people you serve and those who love them. They created a culture of reassurance that extends to all who know and work with the Hearts at Home team. At Hearts at Home, our goal is to help our clients stay safe wherever they call home, while helping them maintain individuality, independence, dignity, and connection with others.
Hearts at Home seeks to provide the highest level of service, expertise, and safety to the older adults, disabled persons, families, and community we serve through compassionate, personalized, reliable, and attentive senior care in Kansas City and the surrounding areas.
Hearts at Home is a proud member of the Kansas City Regional Home Care Association (KCRHCA), an organization that works closely with state and national associations to advocate for home care recipients and issues that benefit and protect them. KCRHCA believes that in-home care is an essential element in the continuum of quality health care and works to enhance and build upon our strong regional home care community.
Advanced Caregiver Training and Certification
When it comes to hiring caregivers, we believe that our clients deserve only the best. At Hearts at Home, we take proactive steps to ensure that our Kansas City home care team is extensively trained and certified so that they can provide top quality care, confidently, compassionately, and professionally.
To fulfill this commitment, we have partnered with the Institute for Professional Care Education (now Relias Learning), a nationally renowned training and certification agency for caregiving professionals, to offer custom training programs to all of our caregivers. While most home care agencies only provide an average of 10 hours of general training, we provide over 120 hours of highly specialized in home caregiver training.
Our unique program offers three levels of training for our care staff:
- Level 1, “Certified”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aide, leadership, etc.
Keeping Client & Caregiver Happiness Close to Our Hearts
At Hearts at Home, regular feedback from our clients and our staff members allows us to improve our processes and services and helps us provide a better experience for our clients and caregivers. To obtain true, unbiased feedback, we work with Home Care Pulse, an independent satisfaction management company, to continually evaluate our progress and make the adjustments necessary to grow our Kansas City home care business.
The Briggs Advantage
Hearts at Home is a proud member of the Briggs Home Care family of agencies, owned by Briggs Healthcare. Briggs, a trusted partner to the healthcare industry for over 65 years, serves more than 50,000 customers in the senior care, home care, acute care, physician and retail markets, and is dedicated to advancing premium services and products to support the aging population.
Hearts at Home and Briggs Healthcare share the same vision for creating innovative solutions to meet the care needs of our clients. Backed by Briggs and their extensive clinical experience and regulatory knowledge, our team is able to expand upon our already exceptional care services, offer more in-depth training to our caregivers, and provide an improved care experience to our clients.
Shana began her care career as a Certified Nursing Assistant in 1996 and a Home Health Aide in 1997. She has extensive experience working with senior adults, and has considerable dementia care and administrative skills. Shana was born and raised in Johnson County, Kansas, is married and has a 10- year-old son they adore. In her free time, she enjoys spending time with her family and friends, watching movies, and trying new restaurants.