Why Choose Us? We’re Passionate About Caring for People
At Hearts at Home, we believe in making a positive difference by putting our hearts into all we do, whether it’s cooking a delicious meal for a client, driving to a doctor’s appointment, or running errands. It is our calling to serve older and disabled adults with the highest possible quality senior care Kansas City families deserve. We serve our clients with compassion, responsiveness, and advocacy to help them live safely and enjoy the best life possible wherever they call home. Click here to contact us to learn more about how we can help you or a loved one. Hearts at Home, one of Kansas City’s top-rated senior home care agencies holds a Kansas Home Health Agency Class B Operating License in good standing. Our license ID number is T-014-046.
In 2009, Hearts at Home was founded by a local husband and wife team. As community members and senior care providers, they built the agency on the belief that the only way to provide the best care is to really get to know and listen to the people you serve and those who love them. They created a culture of reassurance that extends to all who know and work with our team. Our goal is to help our clients stay safe wherever they call home while helping them maintain individuality, independence, dignity, and connection with others.
Hearts at Home seeks to provide the highest level of service, expertise, and safety to the older adults, disabled persons, families, and community we serve through compassionate, personalized, reliable, and attentive senior care in Kansas City and the surrounding communities.
Hearts at Home is a proud member of the Kansas City Regional Home Care Association (KCRHCA), an organization that works closely with state and national associations to advocate for home care recipients and issues that benefit and protect them. KCRHCA believes that in-home care is an essential element in the continuum of quality health care and works to enhance and build upon our strong regional home care community.
Jill Morgan, Executive Director
Jill was first introduced to home care at a young age when she helped provide assistance for an elderly neighbor. With a strong knowledge of the healthcare industry and more than a decade of experience in the senior care industry, Jill understands the important role home care plays in the lives of families and their loved ones. She takes particular pride in crafting customized solutions for families to alleviate stress and anxiety, and in helping clients maintain their health and independence. Jill holds a Bachelor of Science degree in applied sciences from University of Missouri – Kansas City, is the proud mother of a beautiful daughter, and a dog lover. In her free time, she enjoys planting flowers and runs regularly to stay in shape.
Jessica Farrell, Office Manager
As a young girl, Jessica assisted her grandfather who had been partially paralyzed by a stroke. Later in life, she assisted her grandmother, who was diagnosed with leukemia. From these caregiving experiences, Jessica learned firsthand the joy and challenges family caregivers face. Jessica loves to work with seniors and learn about their history, to hear their stories, and to help them find safety and independence in the comfort of home. In the mid-1990s, Jessica worked for two local home care agencies in Topeka, before embarking on an 18-year career in the IT field. From there, she found herself back at her roots, working with seniors as the program director for the Foster Grandparents Program of Northeast Kansas. Jessica grew up in Harveyville, Kansas (population 247) and enjoys spending time outside during the spring and summer, fishing at the lake, and honing her quilting and crocheting skills.
Rashanda Hardiman, Care Coordinator
Caring for both her grandfather and father prior to their passing gave Rashanda firsthand experience as a family caregiver, cementing her passion for caring for seniors. Drawing on these experiences in her role as care coordinator at Hearts At Home In-Home Care, Rashanda finds it both fulfilling and rewarding to help families and clients find care solutions that provide peace of mind. Nothing makes Rashanda happier than seeing the smiles on clients’ faces and knowing that they are happy. Rashanda is a certified nursing assistant, licensed in both Kansas and Missouri. Prior to working in the home care industry, Rashanda spent many years as an account manager in the automotive industry, where her outgoing and caring personality helped her find success with clients. Rashanda enjoys walking, playing Jenga, cooking and spending time with her daughters and granddaughters.
Yolanda Courtney, Care Coordinator
A nurturer by nature, Yolanda is passionate about caring for older adults as if they were her own parents or grandparents and ensuring each individual’s happiness and safety. Yolanda has a particular knack for helping uplift clients and showing them the love and care that all seniors deserve, and she understands the importance of providing families with peace of mind. Yolanda has been a CNA and Home Health Aide since 2000, providing hands on care, and she has also served an assisted living coordinator. When not at work, Yolanda enjoys raising her two children and spending quality time with them.
The Briggs Advantage
Hearts At Home In-Home Care, a proud member of the Briggs Home Care family of agencies since 2016, is uniquely prepared to serve the diverse and evolving care needs of our clients. From cold and flu to chronic and emerging health conditions, and everything in between, our staff of professional caregivers is supported by proactive leadership that is committed to provide unparalleled home care solutions.
With a commitment to ongoing caregiver training in both standard and universal precautions to keep our clients and our care team safe, our family of locally-founded and operated in-home care agencies provides the highest levels of care and customer satisfaction for clients and families. What’s more, through our parent company, Briggs Healthcare, an industry leader for more than 75 years, we have use of Personal Protective Equipment (PPE) along with other supplies, including gloves, masks, hand sanitizer and much more, so you can feel confident entrusting the care of your loved one to us.
The Briggs Home Care family of agencies provides the finest quality care, training and professionalism in the industry, leading to reduced hospitalizations and emergency room visits, and improved health and wellness outcomes for clients everywhere.
Advanced Caregiver Training and Certification
When it comes to hiring caregivers, we believe that our clients deserve only the best. At Hearts at Home, we take proactive steps to ensure that our Kansas City home care team is extensively trained and certified so that they can provide top quality care, confidently, compassionately, and professionally.
To fulfill this commitment, we have partnered with the Institute for Professional Care Education (now Relias Learning), a nationally renowned training and certification agency for caregiving professionals, to offer custom training programs to all of our caregivers. While most home care agencies only provide an average of 10 hours of general training, we provide over 120 hours of highly specialized in home caregiver training.
Our unique program offers three levels of training for our care staff:
- Level 1, “Certified”, incorporates a variety of caregiver training tools to ensure skills stay sharp.
- Level 2, “Specialized”, incorporates training in Alzheimer’s disease, diabetes, and end of life care.
- Level 3, “Master Caregiver”, incorporates training in Parkinson’s disease, first aide, leadership, etc.
Keeping Client & Caregiver Happiness Close to Our Hearts
At Hearts at Home, regular feedback from our clients and our staff members allows us to improve our processes and services and helps us provide a better experience for our clients and caregivers. To obtain true, unbiased feedback, we work with Home Care Pulse, an independent satisfaction management company, to continually evaluate our progress and make the adjustments necessary to grow and be one of Kansas City’s top senior home care agencies.